Contact Us
Last updated: 19 December 2025
Need help with an entry, your account, or anything else? This page tells you the quickest ways to reach The Big Baller Challenge.
1) Quick Contact
- Email: thebigballerchallenge@gmail.com
- Typical response time: within 1–5 business days
2) What To Include (So We Can Help Fast)
- Your account email (the one you used on the site)
- Competition name (and entry number if you have it)
- Order/payment reference (if your message is about a purchase)
- A short description of what happened + screenshots if relevant
3) Common Reasons People Contact Us
- Entry confirmation not received
- Payment/checkout issue
- Updating account details
- Question about a live competition (closing date, ticket limits, etc.)
- Free entry route questions
- Prize delivery / winner verification queries
4) Free Entry Route (No Purchase Necessary)
To enter a live competition for free, send a legibly handwritten postcard by first-class post including: (a) competition name, (b) your full name, postal address, email, and phone number, (c) your answer to the skill question, and (d) the number of entries requested (up to the per-person limit for that competition), to:
FREE ENTRY, The Big Baller Challenge LTD, 53 Wigston Lane, Aylestone, UNITED KINGDOM
- One competition request per postcard (bulk or automated mail is void).
- Postcards must be received before the competition close.
- Free entries are processed like paid entries and have an equal chance of winning. You may receive confirmation by email if your entry is accepted.
5) Business Details
- Legal entity: The Big Baller Challenge LTD
- Company number: 16808185
- Registered/Correspondence address: 53 Wigston Lane, Aylestone, UNITED KINGDOM
6) Privacy & Data Requests
For personal data requests (access, deletion, correction) or privacy questions, email thebigballerchallenge@gmail.com with the subject line “Privacy Request”. We may need to verify your identity before completing a request. See our Privacy & Cookies Policy.
7) Responsible Play
Please play responsibly. For support visit BeGambleAware or GamCare.
8) Important Note
We’ll never ask you for your full card number or password. If someone claims to be us and requests sensitive info, don’t share it—email us directly.
Tip: If your question relates to Terms, refund rules, eligibility, or how competitions work, check our Terms & Conditions first — it covers most common questions.