Privacy & Cookies Policy

1. Who We Are

• Company: The Big Baller Challenge LTD (16808185)
• Data Protection Contact: thebigballerchallenge@gmail.com

2. Data We Collect

• Identity & contact — name, email, phone, postal address, age/ID verification.
• Account & usage — login details, device/browser data, IP, logs, preferences.
• Competition data — entries, answers, ticket numbers, results, fulfilment.
• Payment data — card brand, last 4 digits, transaction metadata (not full card numbers).
• Marketing data — preferences & engagement.
• Cookies — see Section 13.

3. Sources of Data

We collect data directly from you; automatically via cookies and analytics; from payment processors; age/ID verification providers; and service partners.

4. Lawful Bases

• Contract — to process entries, payments, prize draws and account management.
• Legitimate interests — fraud prevention, analytics, transparency.
• Consent — marketing and non-essential cookies.
• Legal obligation — tax, AML, record-keeping.

5. How We Use Your Data

• Operating competitions and accounts.
• Handling orders, entries and payments.
• Conducting draws and contacting winners.
• ID checks and prize delivery.
• Fraud prevention and system security.
• Customer support.
• Marketing (with consent).
• Publishing minimal winner information.

6. Sharing Your Data

We only share data with trusted service providers:

• Payments: Stripe + anti-fraud tools.
• Email/comms: Resend & email hosting.
• Hosting/CDN: Cloud infrastructure partners.
• Analytics: Plausible or Google Analytics.
• Verification: Age/ID services.
• Fulfilment: Couriers, suppliers, insurers.

7. Winner Publicity

We may publish winners’ first name, surname initial, town/region and winning ticket number(s). You may object to additional publicity.

8. Retention

• Account/orders: 6 years.
• Verification/support: up to 24 months.
• Marketing: until consent withdrawn.

9. Security

We use encryption, restricted access and reputable hosting. No system is 100% secure — please safeguard your login details.

10. International Transfers

If data is transferred outside the UK/EEA, we use approved safeguards such as Standard Contractual Clauses or adequacy decisions.

11. Your Rights

• Access, rectification & erasure.
• Restriction or objection in certain cases.
• Data portability.
• Withdraw consent at any time.
• Complain to the ICO: ico.org.uk

12. Children

We do not knowingly collect personal data from anyone under 18.

13. Cookies

We use cookies for essential functions, analytics and (with consent) marketing. A cookie banner allows you to manage preferences.

• Necessary: Login, checkout, security.
• Analytics: Usage measurement.
• Marketing: Only with consent.

14. Marketing

We send marketing only with your consent. You may opt out anytime via links in emails/SMS or by contacting us.

15. Changes

We may update this Policy occasionally. Continued use of the site indicates acceptance.

16. Contact

For privacy queries, contact thebigballerchallenge@gmail.com.